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Privacy Policy

A legal disclaimer

Last Updated: December 3, 2025

 

Calm Existence (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.

 

By visiting our website, communicating with us, or registering for a retreat, you consent to the practices outlined in this Privacy Policy.

 

1. What Personal Information We Collect:

We collect personal information only as needed to communicate with you, provide retreat services, and enhance your experience.

Information You Provide Directly

This includes information submitted when you:

 

  • Contact us via email, website form, or social media

  • Register or inquire about a retreat

  • Complete intake or feedback forms

  • Participate in any Calm Existence offerings

 

 

You may provide:

  • Name

  • Email address

  • Phone number

  • Emergency contact information

  • Wellness or accessibility details you choose to share

  • Payment details processed by third-party providers

 

 

 

Information Collected Automatically

When you use our website, basic analytics may collect:

  • IP address

  • Browser type

  • Pages visited

  • Time/date of visits

We do not use invasive tracking tools.

 

2. How We Use Your Information

We use your information to:

  • Respond to inquiries

  • Provide retreat details, updates, and preparation materials

  • Manage registration and logistical communications

  • Deliver a safe, supportive retreat experience

  • Process payments (through secure third-party services)

  • Send optional newsletters or announcements (with your consent)

  • Improve our website and services

We only use your information for the purposes stated at the time of collection unless further consent is obtained.

 

3. Consent (PIPEDA Requirement)

Your consent may be:

  • Express (written, verbal, or form-based)

  • Implied (when you voluntarily provide information to participate in Calm Existence activities)

You may withdraw consent at any time, subject to legal or contractual restrictions. We will always respect your choice.

 

4. Disclosure of Personal Information

We do not sell or trade personal information.

 

We may share your information only in the following circumstances:

• Service Providers

• To payment processors, email platforms, or website hosting services that support our operations.

• These providers must maintain confidentiality and meet strong privacy standards.

Retreat Facilitators

• Limited information may be shared only when necessary for participant safety, accessibility, or coordination.

• Legal Requirements

• If required by law, court order, or to protect safety.

 

5. Sensitive Wellness Information

You may choose to share personal wellness, emotional, or accessibility information to help us support your experience. We treat this information with heightened confidentiality.

 

We will:

  • Use it only to assist your participation

  • Share it only with facilitators who need it for safety or care

  • Delete it upon request

 

6. International Data Storage

Some third-party tools used by Calm Existence (e.g., email providers or payment processors) may store data outside Canada.

 

When this occurs:

  • Your information may be subject to international laws

  • We ensure providers follow strong privacy and security practices

  • We inform you so you may provide meaningful consent

By using our website or submitting information, you consent to this limited international transfer.

 

7. Payment Information

We do not store your financial details.

Payments are handled through secure third-party processors such as Stripe or PayPal.

 

8. Protecting Your Information

We use reasonable safeguards (administrative, physical, and technical) to protect your information against:

  • Loss

  • Misuse

  • Unauthorized access

  • Disclosure

If a privacy breach occurs, we will notify affected individuals and authorities as required by Canadian law.

 

9. Your Rights Under Canadian Law

You have the right to:

 

  • Request access to the personal information we hold about you

  • Ask for corrections to inaccurate or incomplete information

  • Withdraw consent to communications or data use

  • Request deletion of information that is no longer required

  • Ask how your information is used or shared

 

To make a request, contact us at:

calmexistence@outlook.com

 

We will respond within 30 days as required by PIPEDA.

 

10. Retention of Information

We retain your information only as long as necessary to:

  • Provide retreat services

  • Meet legal obligations

  • Maintain accurate administrative records

When no longer required, information is securely deleted or anonymized.

 

11. Photography & Media Consent

We may capture photos or videos during retreats.

We will always:

  • Request your explicit consent

  • Respect your choice to decline or withdraw consent

  • Remove identifiable images upon request

You are never required to appear in any media content.

 

 

12. Third-Party Links

Our website may include links to external sites.

We are not responsible for their privacy practices.

 

We recommend reviewing the privacy policies of external websites before providing personal information.

 

13. Accountability

Calm Existence is responsible for all personal information under our control and ensuring compliance with PIPEDA through internal practices, training, and secure information handling.

 

To contact our Privacy Officer:

Calm Existence – Privacy Officer

Email: annagignac@outlook.com

Calgary, Alberta, Canada

 

14. Updates to This Privacy Policy

 

 

We may update this policy periodically to reflect changes in our practices or legal requirements. The “Last Updated” date will always indicate the most current version.

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